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Privacy Policy

At Minotaur (Pty) Ltd, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website, purchase products, or interact with our services. It is recommended to periodically check our privacy policy for any updates or changes. All posted privacy policies requirements will be in effect.


1. Information We Collect


1.1 Personal Information
When you make a purchase, sign up for updates, or contact us, we may collect the following information:
● Name, address, and contact details (email, phone number)
● Billing and shipping information
● Payment details (processed securely through third-party payment providers)


1.2 Automatically Collected Information
When you visit our website, we may collect:
● Your device’s IP address
● Browser type and operating system
● Browsing activity on our site (e.g., pages visited, time spent)
We use cookies and similar tracking technologies to improve your browsing experience and personalize content.


2. How We Use Your Information


We use your information to:
● Process and fulfill orders, including delivery and installation
● Provide customer service and respond to inquiries
● Send order confirmations, updates, and promotional offers (if opted in)
● Improve our website and services through analytics and feedback
● Comply with legal obligations

3. Sharing Your Information


3.1 Third-Party Service Providers
We may share necessary information with:
● Payment gateways (e.g., Yoco) for secure transactions
● Courier services for order delivery
● Marketing and analytics partners (e.g., Google Analytics) to enhance user experience
These third parties are only given access to information needed to perform their specific services.


3.2 Legal Compliance & Protection
We may disclose your information if required by law or to protect our rights, property, or customers.


4. Data Security


We implement industry-standard security measures to protect your personal data. This includes:
● SSL encryption to secure transactions
● Strict access controls to prevent unauthorized access
● Regular security updates to protect against vulnerabilities
However, no online transmission is 100% secure, so we encourage safe online practices.

5. Your Rights & Choices


5.1 Access & Updates
You can request to:
● Access the personal information we have about you
● Update or correct any incorrect details
● Delete your data (unless required for legal reasons)


5.2 Marketing Preferences
You may opt out of marketing emails at any time by clicking the unsubscribe link or contacting us.


5.3 Cookies & Tracking
You can adjust your browser settings to manage or disable cookies. However, this may affect website functionality.


6. Third-Party Links


Our website may contain links to external websites. We are not responsible for their privacy practices and encourage you to review their policies.


7. Policy Updates


We may update this Privacy Policy from time to time. Changes take effect immediately upon posting. Please review periodically for any updates.


8. Age Restrictions


By using our site, you confirm that you are of legal age in your region or have parental consent to allow minors to use this website.

9. Updates to This Policy


We may update this Privacy Policy at any time. Changes take effect immediately upon posting. If significant modifications occur, we will notify users on our website. In case of a business acquisition or merger, your personal information may be transferred to the new owners to continue service.


10.Contact Us


For any privacy-related concerns, please contact us:
📧 Email: info@minotaur-gear.co.za 📞 Phone: +27 72 856 3713

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